Privacy Policy

Who is responsible for your information?

LayerPrintX is the data controller for personal information submitted through this website. Questions about privacy can be sent to [email protected].

Information we collect

We collect the details you choose to provide when making an enquiry or requesting a quote, such as your name, organisation, email address, phone number, delivery postcode and product requirements. Technical security information, such as an IP address, may also be processed to protect the forms from abuse.

How we use it

• to answer enquiries and prepare quotes;
• to discuss, administer and fulfil an agreed order;
• to keep necessary business and transaction records;
• to prevent spam, fraud and misuse of the website.

Service providers

The website is hosted by Cloudflare. Form emails are delivered using Brevo. These providers process limited information on LayerPrintX’s behalf to host, secure and deliver the service. Payment providers may process payment details if an order proceeds, but card information is not collected through the quote or contact forms.

Retention and sharing

Information is kept only for as long as reasonably needed to handle the enquiry, administer an order, maintain business records or meet legal obligations. It is not sold. It is shared only where needed to operate the service, fulfil an order or comply with law.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict the use of your personal information, or to object to certain processing. Contact LayerPrintX to make a request. You can also raise a concern with the UK Information Commissioner’s Office.